Terms and Conditions
Effective Date: January, 2025
Welcome to www.essbebeaute.com (“Website”). These Terms and Conditions (“Terms”) govern your use of the Website, including purchasing products, booking appointments, and accessing services provided by Essbe Beauté (“we,” “us,” or “our”). By using the Website, you agree to be bound by these Terms. If you do not agree, please refrain from using the Website.
1. Eligibility
You must be at least 18 years old or have the consent of a legal guardian to use the Website. By using the Website, you confirm that you meet this requirement.
2. Products and Services
a. Skincare Products
All product descriptions, pricing, and availability are subject to change without notice.
We strive to provide accurate information, but we do not guarantee that product descriptions or images are error-free.
Prices are displayed in Canadian Dollars (CAD) unless stated otherwise.
Applicable taxes and shipping fees will be calculated at checkout.
b. Appointments and Consultations
You can book appointments or consultations directly through the Website.
By booking, you agree to provide accurate and complete information.
We reserve the right to reschedule or cancel appointments due to unforeseen circumstances, in which case you will be notified promptly.
3. Payment Terms
a. Payments
Payments are processed through third-party payment providers. By making a purchase, you agree to their terms and conditions.
We accept major credit cards and other payment methods displayed on the Website.
b. Refunds and Returns
Skincare Products: Returns are accepted for unopened and unused products within 14 days of receipt. Return shipping costs are the responsibility of the customer. Refunds will be processed after the returned product is inspected.
Appointments: Cancellations or rescheduling must be made at least 24 hours in advance. Missed appointments or late cancellations may incur a fee.
4. Shipping and Delivery
We offer shipping within Canada. Delivery times may vary depending on location.
Shipping costs and estimated delivery times will be provided at checkout.
We are not responsible for delays caused by shipping carriers or customs processes.
5. User Accounts
To make purchases or book appointments, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information.
6. Intellectual Property
All content on the Website, including text, images, graphics, and logos, is owned by or licensed to Essbe Beauté and is protected by intellectual property laws. You may not copy, reproduce, or distribute any content without our prior written consent.
7. Prohibited Activities
By using the Website, you agree not to:
Engage in any fraudulent or unlawful activity.
Use the Website in a manner that could damage or impair its functionality.
Upload or distribute harmful code or software.
8. Limitation of Liability
Essbe Beauté is not liable for any indirect, incidental, or consequential damages arising from your use of the Website, including but not limited to:
Errors in product descriptions or availability.
Delays in delivery or technical issues.
Allergic reactions or adverse effects from the use of skincare products.
9. Third-Party Links
The Website may contain links to third-party websites for your convenience. We are not responsible for the content, policies, or practices of these external sites.
10. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Termination
We reserve the right to terminate or restrict your access to the Website for any violation of these Terms.
12. Governing Law
These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada. Any disputes shall be resolved exclusively in the courts of Quebec.
13. Changes to the Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page, and the “Effective Date” will reflect the latest version. Your continued use of the Website constitutes your acceptance of any changes.
14. Contact Information
If you have questions or concerns about these Terms, please contact us:
Essbe Beauté
245 Victoria Avenue, Suite 10
Westmount, Quebec H3Z 2M6
Phone: 514-416-1171
Email: bonjour@essbebeaute.com